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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adis Kazic

March 21, 2025

5  out of  5
rating by Adis Kazic
"Besides the fact that Yuri was able to save me some money, he is also very great and easy to work with !!"
We responded:
"Adis, thank you for the kind words. Providing Remarkable service is our Goal."
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Christian Keegan

March 17, 2025

5  out of  5
rating by Christian Keegan
"I've been a policy holder with this office for around 5 years now and have always had a wonderful experience. When I bought my home last year I was able to add homeowners for a very good price and even got a discount on my current auto policy. The whole process was painless and they answered all my questions with ease. I like that sometimes you get Mr.wakefield on the phone when you call, it shows that he's invested in his company and his customers. Only once did I get a call saying my rate was going up and when I let them know it should be going down, they took a second look and found I was correct and that my multi line discount was not showing and corrected the issue. I do wish they offered a military discount but I'd rather use them without one then to deal with these big corporate companies who are just after a payment. If things stay the same I'll be a customer another 5 years +."
We responded:
"Thank you for being a part of our agency for the past five years. I appreciate you taking the time to share your experience, and I’m glad we were able to make the process of adding your homeowners policy smooth while also helping you get a discount on your auto coverage. We always aim to get things right, so I’m glad we could quickly correct the billing issue when it came up. I do my best to stay involved and available because taking care of our customers is the most important part of what we do. Your continued business and support mean a lot. We look forward to serving you for many more years to come!"
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Awesome Kidd

March 8, 2025

5  out of  5
rating by Awesome Kidd
"I can’t thank JaVett Love enough for helping me get started and stay on top of my insurance plans. From day one, JaVett made the entire process smooth and stress-free, taking the time to explain my options and ensuring I had the right coverage for my needs. Her professionalism, patience, and attention to detail truly set her apart. Any time I had a question or needed assistance, she was quick to respond and always had my best interests in mind. Thanks to her guidance, I feel confident that my policy is in great hands. If you’re looking for someone who genuinely cares and goes the extra mile, I highly recommend JaVett Love."
We responded:
"Thank you for sharing your experience! I'm happy to know that JaVett was able to make your insurance journey smooth and stress-free. Her dedication to providing detailed explanations and quick responses truly makes a difference. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Chris Anderson

March 7, 2025

5  out of  5
rating by Chris Anderson
"Great insurance office staff."
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to hear that you had a positive experience with our office staff. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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nevarre Carson

March 3, 2025

5  out of  5
rating by nevarre Carson
"Javett was great helpful and informative helping choose the best coverage for my personal needs. Greatly appreciated it keep it up thank you 5 stars"
We responded:
"I'm glad to hear that Javett was able to assist you effectively with your coverage needs, Nevarre! Your appreciation means a lot to us. We're committed to maintaining this level of service, so feel free to reach out if you have any more questions or need assistance in the future. Thank you for the fantastic review!"
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Jessica Bugg

February 24, 2025

5  out of  5
rating by Jessica Bugg
"If we could add more stars, we would. Darryl and his entire team, ESPECIALLY Marissa have gone above and beyond to provide our family with outstanding coverage at an unbelievably affordable price (Literally less than 1/3 of the price we were paying with Progressive AND more coverage). But more importantly, when our family went through the loss of several family members as well as the loss of one income over the holidays, Marissa worked with us to ensure we had no lapse in coverage and could get our finances back in order. The true kindness, compassion, and integrity that Marissa, Darryl, and the rest of their team have shown our family . . . Cannot be put into words the gratitude we have for them. We have told everyone we know to call this office for any and all insurance needs. Marissa, Darryl, and the Wakefield team truly live the company motto. "Like a good neighbor, State Farm is there". And they have been."
We responded:
"Thank you so much for your heartfelt review! We are truly honored to have been able to support you and your family during such a difficult time. Marissa and our entire team are committed to providing not just great coverage but also genuine care and compassion for the people we serve. Your kind words mean the world to us, and we’re beyond grateful for your trust."
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Thy Pham

February 12, 2025

5  out of  5
rating by Thy Pham
"She is very kind and patient…"
We responded:
"Thank you, Thy, for your wonderful feedback! I'm happy to know that you appreciated the kindness and patience shown. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Ja'Nell Glover

February 11, 2025

5  out of  5
rating by Ja'Nell Glover
"God Bless You Abundantly Mr. Darryl Wakefield! A special thank you to Mrs. JaVett Love, for going above and beyond the call of duty to assist me and daughter with obtaining supplemental medical insurance!!!"
We responded:
"Ja'Nell, thank you for your wonderful feedback! I'm happy to hear that JaVett provided exceptional service and went above and beyond. We're happy to help if you need anything else!"
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Simon Najjar

January 29, 2025

5  out of  5
rating by Simon Najjar
"I had the best services and higher coverage with less cost to me then what I was paying before. I want to say thank you to Paula for her amazing services."
We responded:
"Thank you, Simon, for sharing your experience! I'm happy to know that you received excellent service and better coverage at a reduced cost. Paula's dedication truly shines, and we're grateful to have her on our team. If you need any further assistance or have questions, feel free to reach out anytime!"
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Amber Gordon

January 28, 2025

5  out of  5
rating by Amber Gordon
"Paula Grimaldy-Camargo was very helpful and efficient, she had me signed up for renters insurance in less than 5 minutes. She was also very polite and friendly."
We responded:
"Thank you, Amber, for sharing your experience! I'm happy to hear that Paula was helpful and efficient in getting your insurance set up so quickly. Her politeness and friendliness are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Oscar Urribarri

January 21, 2025

5  out of  5
rating by Oscar Urribarri
"Vilma es excelente, me expuso todas las opciones y aclaró todas mis dudas para ayudarme a tomar la mejor decisión. Muchas gracias!"
We responded:
"¡Gracias, Oscar! Estamos muy contentos de saber que Vilma pudo ayudarte tan bien. Su dedicación para explicar todas las opciones y aclarar tus dudas es algo que valoramos mucho. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
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carlos urribarri

January 21, 2025

5  out of  5
rating by carlos urribarri
"Thanks Vilma, you were very helpful. Make me safe a lot."
We responded:
"Thank you, Carlos! I'm glad Vilma could help you. If you have more questions or need assistance, reach out to our office!"
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Katie Sambito

January 15, 2025

5  out of  5
rating by Katie Sambito
"So sweet and easy to talk to! Helped me with more than I called for and was such a delight!"
We responded:
"Thank you, Katie, for your wonderful feedback! I'm so happy to hear that you found our interaction delightful and that we could assist you beyond your initial request. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brett Riddell

January 15, 2025

5  out of  5
rating by Brett Riddell
"Thanks Marissa she was great"
We responded:
"Thank you, Brett! I'm delighted to know that Marissa provided you with great service. We appreciate your feedback and are here for any future assistance you might need. Have a wonderful day!"
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Rusbel Camargo

December 31, 2024

5  out of  5
rating by Rusbel Camargo
"Very good attention and the execution of the policy was fast and effective, thank you very much for your help Paula Grimaldy was very kind of you."
We responded:
"Rusbel, thank you for taking the time out of your day to leave us a review! We love hearing about how Paula provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Nicole Blunt

December 31, 2024

5  out of  5
rating by Nicole Blunt
"I just recently purchased an additional life insurance policy. Javett Love was very knowledgeable regarding my needs. She listened patiently and answered all my questions. She even recommended products I didn’t know I could get with State Farm!!! I felt very comfortable and confident in my decision with my new policy."
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to hear that Javett provided you with the knowledge and support you needed. It's wonderful that you felt comfortable and confident with your new insurance policy. If you have any more questions or need further assistance, feel free to reach out anytime."
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maggie molina

December 19, 2024

5  out of  5
rating by maggie molina
"Ms Paula was a thorough and professional person with me. She has explained the importance of having a Policy of coverage and was kind enough to give me advice. EXCELLENT SERVICE!!"
We responded:
"I'm glad to hear about your positive experience with Paula! Her dedication to providing thorough explanations and valuable advice is truly appreciated. Thank you for sharing your feedback. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Sierra Mckendree

December 16, 2024

5  out of  5
rating by Sierra Mckendree
"I received the best customer service and overall experience from Marissa Fields. So happy with my choice to make the switch. Very personal and helpful. She found me the best policy with better coverage. If you are looking for a better insurance experience I totally recommend giving them a call."
We responded:
"Sierra, thank you for taking the time to give us a google review and for your kind words. "
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Danielle Thieleman

December 13, 2024

5  out of  5
rating by Danielle Thieleman
"Paula Camargo is a great representative. She is super friendly, helpful, and got us set up with insurance very efficiently. I am really excited to start State Farm."
We responded:
"Thank you, Danielle, for your wonderful feedback! I'm happy to hear that you found our service friendly and efficient. It's great to know you're excited about starting with State Farm. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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June Folle

December 11, 2024

5  out of  5
rating by June Folle
"Paula was very helpful and was very informative and prompt with all my requests and questions. While also providing any necessary paperwork or forms- 10/10 customer service. Wishing Paula nothing but the best"
We responded:
"June, thank you for your wonderful review! I'm happy to hear that Paula was able to assist you so effectively and promptly. Your kind words mean a lot to us, and we'll be sure to pass along your best wishes to Paula. If you need any further assistance, don't hesitate to reach out."
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martin walters

December 10, 2024

5  out of  5
rating by martin walters
"Paula was very vert helpful made my change very easy"
We responded:
"Paula is indeed a valuable member of our team, and I'm glad she could make your change so seamless, Martin. We appreciate your positive feedback and are always here to assist with any future needs!"
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Vateicia Lowe

December 5, 2024

5  out of  5
rating by Vateicia Lowe
"Very helpful,went out her means to help get a great deal to meet my budget thank you Mrs LaRonda Henderson You rock🥰"
We responded:
"Thank you, Vateicia! I'm so glad LaRonda was able to assist you and find a deal that fits your budget. She truly is a valuable part of our team. If you need anything else, don't hesitate to reach out. You rock too! 🥰"
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Sean Stephenson

December 5, 2024

5  out of  5
rating by Sean Stephenson
"I just want to say that Paola was an awesome agent and got me the cheapest insurance that she could find I was paying $93 a month with Progressive and she got me $54.21 a month with State Farm💪🏾💪🏾👍🏽👍🏽👌🏾"
We responded:
"Sean, thank you for sharing your experience! I'm glad Paola could assist you in finding a more affordable insurance option. It's wonderful to know she was able to help you save money. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
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pablo felix

November 25, 2024

5  out of  5
rating by pablo felix
"Angel was very helpful and communicated very well on everything,highly recommend working with her!"
We responded:
"Angel is a valued member of our team, and I'm glad to hear she was able to assist you effectively. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out!"
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CONNOR MORDECAI

November 20, 2024

5  out of  5
rating by CONNOR MORDECAI
"After receiving multiple quotes from various insurance agencies, Vilma helped me get car and life insurance and was extremely helpful and knowledgeable when answering all my insurance related questions. I would absolutely recommend her to anyone for any of their insurance needs. Ella habla espanol tambien 🙌🏽 10/10"
We responded:
"Connor, thank you for your wonderful review! I'm glad to hear that Vilma was able to assist you with your auto and life insurance needs. Her knowledge and helpfulness are truly valuable to our team. It's also great to know that her ability to speak Spanish was beneficial for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"